There is much more to Green Label Turf that just amazing pricing. Our undying efforts at manufacturing the products have ensures tome and again that you are most comfortable with them. Our customer services and the prices are surely going to surpass every competition because we aim at making your shopping experience of artificial turf, a pleasant and easy one.
Feel free to place calls on our toll free numbers. All your orders places are final once the payment has been received. Under any circumstance, if you choose to cancel the order then twenty five percent handling and restocking fee shall be there. If product somehow does not meet with your expectations, then we would not be able to offer a refund unless there is a defect. This would be dealt with in a claim for warranty. You are free to cancel the order at any given point before the product has left the warehouse, in case you have a change of mind.
However, six percent fee shall be levied to orders that are placed through credit cards in order to cover processing costs. Refunds can take anywhere between ten to seven days for processing.
Points to remember
- It is essential that full payments are made before product leaves the warehouse.
- Green Label Turf will not be responsible for the associated costs of rescheduled installation because of delays in product delivery. Moreover, it is recommended that installer unit must not be scheduled even when you have the material in possession.
- Should anyone order results in claim (a situation that is extremely rare), please have number of the invoice ready and the exact issue, quantity that is in question, as well as, lots of pictures displaying the issue and its detailed accounts.
To the customers:
We fully guarantee that product ordered by you, should be the one you receive. If for any reason, you are not satisfied then please feel free to call our department of customer services. We vow being the strongest in customer services to ensure clients have complete satisfaction.